Get in touch

Drop us a line

Whether you've found a pet-friendly gem we should review, want to report something we got wrong, or are pitching your property — we read everything ourselves and reply within 48 hours.

A family walking their dog along the sand on Bournemouth beach at low tide, England
Photo: Tony Zohari · Pexels

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Typical reply window

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Channels to reach us

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Working days to investigate corrections

Replies within 48 hours

Send us a message

Tell us what's on your mind — a destination suggestion, a correction, a property to review, a press enquiry. We read every message.

We use your details only to reply to your message. We never share them or add you to any list.

What happens after you write to us

Three steps. No black hole.

  1. Within 48 hours — acknowledgement

    An editor reads your message and replies to confirm we have it. If we need more from you to act (the URL of a page, the date of a stay, your route), we'll ask then.

  2. Within 5 working days — investigation

    Corrections get checked against the original sources. Destination suggestions get added to our research queue. Property pitches get a yes / no / not-yet — we don't ghost.

  3. When we act — we tell you

    If a page changes because of your tip, you get a follow-up email with the link. If a destination you suggested goes live, you'll see it too.

Are you an accommodation owner?

How we work with hotels, holiday rentals, and B&Bs.

What property pitches look like, in practice

We're open to

  • A brief introduction to the property

    Location, room or unit count, who your guests usually are. A one-paragraph intro is enough — we'll ask follow-ups if interested.

  • An invitation to review

    We pay the full rate and review honestly. Editorial decisions on whether a property is featured, and on the eventual rating, sit with us.

  • Sending us a press release for major news

    New property opening, a notable redesign, a pet-policy upgrade — we'll consider these as editorial leads, not paid coverage.

We can't accept

  • Paid placements or "sponsored reviews"

    We do not accept payment for inclusion or for a specific rating. The site exists because readers trust this rule. We won't break it.

  • Comped stays in exchange for coverage

    We pay for every featured stay. If you offer a discount we'll politely decline — the editorial firewall depends on it.

  • Pre-written copy

    We don't publish operator-supplied descriptions, marketing copy, or AI-drafted text branded as editorial. If it ends up on the site, an editor wrote it.

Frequently asked questions

Q01How long does it take to get a response?
We aim to reply within 48 hours on weekdays. During busy travel seasons it may take a little longer. We'll always acknowledge receipt, even if a full reply takes another day or two.
Q02Can I suggest a destination for you to cover?
Absolutely. We love reader suggestions — they're how we found half the places on the site. Use the form (or email us) with the destination and any pet-friendly properties or walks you've found there. We prioritise the areas readers ask about most.
Q03Do you accept sponsored content or paid reviews?
No. We never accept payment for reviews or for inclusion. Our editorial independence is what makes this site trustworthy — and it's a rule we've turned down every pitch over.
Q04I found incorrect information on your site. How do I report it?
Use the form above and pick "Report a correction". Tell us the page URL and what's wrong (ideally with a source we can check against). We investigate within five working days and either update the page or reply explaining why we believe the original was right.
Q05I'm a journalist or PR — what's the press address?
The same email — pick "Press & partnerships" on the form, or email [email protected] directly. We respond to most press queries within 24 hours on weekdays.
Q06Do you have a postal address?
We're a small editorial operation rather than an office-based business, so email and the form are the right routes. If you genuinely need a postal address (for legal or rights reasons), say so in your first message and we'll provide one.